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Dots Platform Academy

This article outlines the structure of the Dots Platform Academy courses.

  • Business problems and their solution with Dots Platform - video

  • Step-by-step working scheme of the food delivery service - video

  • Delivery development strategies as a separate business - video

  • Popular business models for delivery services - video

  • Operational efficiency as a service difference factor - video

  • Tasks that Dots Platform solves - video

  • Overview of Dots Platform Features - video

  • Dots Platform website overview - video

  • Dots Platform apps overview and process of making an order - video

  • Control Panel and its tasks - video

  • Tasks and features of the Order Monitoring Panel - video

  • Dots Business app and its tasks - video

  • Dots Delivery app and its tasks - video

  • Organization of a delivery service based on Dots Platform - video

  • Basic city settings - video

  • Basic company settings - video

  • Managing users and their access - video

  • Control Panel reports - video

  • Order statistics - article | video

  • Finance management - article | video

  • Authorization and overview of the Dots Business app:

  • Pickup point manager work instructions - article

  • Working with orders in the Dots Business app - article | video

  • Full order lifecycle - article

  • Courier Fleet management - article

  • Logistics modes and options for their organization - article | video

  • Logistician's role and tasks - article

  • Logistician's workplace. Overview of the Monitoring Panel - video

  • Features of creating a courier account - article | video

  • Authorization and overview of the Dots Delivery app:

  • Accounting for the courier's finances in the Dots Delivery app - article

  • Instructions for couriers (automatic order distribution mode) - article

  • Instructions for couriers (Broadcast mode) - article

  • Support operator's role and tasks - article

  • Working with orders in the Monitoring Panel - video

  • Setting up the operator's workplace - article

  • Order card in the Monitoring Panel - video

  • Additional services and their role in support:

  • The role and tasks of the head of support - article

  • Placing an order by an operator. Customer's card:

  • Food delivery marketing. Strategy. Channels. Tools. - article

  • Push notifications - article | video

  • Creating and configuring promotions - video

  • Creating promo campaigns - article | video

  • Reviews and rating - article | video

  • Involvement of specialists in marketing and design - article

  • SEO features of websites based on Dots Platform - article | video

  • Customizing design of the service - article | video

  • Adding and configuring products - article | video

  • Available integrations - article

  • Integrations with POS-systems:

    • Poster - article

    • Our open API to develop an integration with any other POS-system - link

  • Integrations with marketing tools - article

  • Configuring integration with SendPulse service - article | YouTube channel

  • Fondy payment gateway - article

  • Ant Logistics service - article | video

Link to this article: https://dots.wiki/dots_platform_academyE

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