Creating a Monitoring Panel operator allows you to add a new user who will be able to manage orders in the panel.

1. Open the Users section of the Control Panel.
2. Select the Users tab => Users list.
3. Click the Create button.
4. Fill in all required fields.
5. Click Save.

Setup requirements

• Phone. Phone number of the operator. This field allows you to enter only one phone number, which is specified in an arbitrary format. Examples 380990000000 0980000000 ||| Note: This field is mandatory.

• Email. The e-mail address of the operator, which is used for authorization in the Monitoring Panel. Examples [email protected] [email protected]

• Password. The unique password of the user, which will be used for authorization in the Monitoring Panel. Filled in any format.

• Status. Select "Active".

Nickname The callsign number of the operator is indicated. Examples 101 115 078

• Name. The username that will be displayed in all elements of the system. Filling in this field is mandatory. It is specified in an arbitrary format. Examples Sergey Andrew Svetlana

• Operator - the switch is active (access to the Monitoring Panel is required).

In the fields I agree to the processing and transfer of personal data and Subscription status, the switch must be turned on.

• Access level. Select Moderator.

• The role of the moderator. Select Call Center Operator.

• Management in cities. Select the city in which the current operator will work.

||| Note: The Operator role is edited in the User Roles section.

Link to this article: here.