Monitoring Panel

All orders in one place. Full control over the situation on the line and the quality of service.
Operator's workplace for working with orders
Call center features
Integration with IP telephony
Automatic distribution of orders between operators
Automatic calculation of delivery time
Integration with live chat
Automatic distribution of orders between locations
Automatic control of order status
Notifications about problems and delays
Integration with payment gateways
Feedback and problem management
Bots for calling locations, couriers and restaurants
Informing customers about delays or changes in the order
Integration with SMS gateways
Automatic control of online payments, debits and refunds
A quick look at the Monitoring Panel
More than 2,000,000 orders
have already been delivered using the Dots Platform
Trusted by the best food delivery brands ✌️
Well-known successful companies are already use our platform

«Our restaurants use Dots Platform to automate food delivery processes»

Savva Libkin,
Dmytro Borysov,
a co-funder of Gastrofamily

«We launched a delivery service for our restaurants using the Dots Platform in 24 hours!»

«We have built a digital food delivery service according to our needs. We are glad to work with a team of professionals»

Gevorg Mkrtchyan,
businessman and restaurateur

«We chose Dots Platform to launch pilot food delivery projects»

Yuriy Mikolishin,
MHP Group
Alexander Borshchevich,
a co-funder of Dinners

«We decided to develop our own delivery, so we chose Dots Platform»

Olana Kutsenko,
Frozen Dozen chain

«We work together with Dots to deliver quality frozen homemade food to our customers every day»

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The All-in-One Food Delivery Solution