The platform, end to end
Explore the features Dots Platform provides

Including website and mobile apps, software for restaurants and dozens of integrations for back office administration.

Dots Platform ordering website and mobile apps composition
Ordering mobile apps for iOS and Android
Ordering

Ordering Mobile Apps

Modern and fast apps for Android and IOS with the support of GPay and Apple Pay. Conversion rate is up to 35%.

Ordering

Ordering Website

SEO-friendly website. Flexible customization and intuitive settings. Conversion rate is up to 15%.

SEO-friendly ordering website
Monitoring panel with live business overview
Control

Monitoring Panel

Keep track of everything you need all in one place. Take control to provide the highest quality for your customers.

Automation

Processes Automation

Virtual assistants that do over half of human work. Autopilot mode. Automation that increases business efficiency.

Processes automation assistants
Logistics management and couriers tracking
Delivery

Logistics Management

Delivery App. Couriers management. Automated orders distribution and delivery routes optimization.

Operations

Orders Management

Business App for orders management. Integration with most popular POS systems.

Business app for orders management
Marketing tools: promotions, cashback and push campaigns
Growth

Powerful Marketing Tools

Promotions, discounts and promo campaigns. Cashback and loyalty program. Customer segmentation, and in-app push campaigns.

Insight

Detailed Reports and Analytics

All key business metrics, operational statistics and necessary reports are in one place.

Reports and analytics dashboards
Integrations with third-party services
Ecosystem

Integrations

Dozens of free integrations with third-party services to empower your business.

App capabilities

All ordering-app features

Over twenty ready-made features — from cashback to real-time courier tracking.

Cashback

Built-in cashback: customers earn points on every order and spend them on the next one.

Conversion rate up to 35 %

Branded restaurant apps on Dots convert up to 35% of visitors into paying customers — versus ~3% on marketplaces.

Delivery time options (ASAP, exact time, time slot)

Let customers order for now, an exact time, or a time slot.

Delivery zones

Draw polygon delivery zones with their own fees, minimums, and delivery times.

Detailed analytics

Orders, revenue, repeat rate, and campaign results in one panel.

Flexible customization

Your brand, colors, menu, zones, and payment methods — configured from the admin panel without a developer.

Live chat

A built-in live chat lets customers fix order issues in seconds instead of calling.

Modern UI and UX

Interface quality decides whether a visit becomes an order.

Support for mono-brand or multi-brand businesse

Run one brand or ten on a single platform: shared customer base, separate menus and apps per brand, one admin pa…

Online payment, Apple Pay, Google Pay and payment terminals

How online payment in a branded restaurant app works: Apple Pay, Google Pay, saved cards, and terminals — and wh…

Order History

Order history turns a repeat purchase into one tap: past orders, saved addresses and cards, reorder in seconds.

Ordering via Siri

Regulars reorder their usual with one phrase.

Navigation for pickup orders

The app builds a route to your pickup point so orders leave the counter hot.

POS system integrations

Orders from your branded app land straight in the POS: menu, prices, and stop-lists sync both ways.

Promo campaigns

Create promo codes with limits, expiry dates, and audience rules, then track every redemption to the order.

Promotions and discounts

Run promotions and discounts in your own app: happy hours, combo deals, item and category discounts — targeted,…

Push campaigns

Send free push campaigns from your branded app: segment by order history, schedule sends, and bring customers ba…

Real-time delivery tracking

Customers watch the courier on a live map instead of calling your staff.

Delivery, takeaway, table reservation, dine-in

One restaurant app for four service modes: delivery, takeaway, table reservation, and dine-in ordering — each wi…

SMS order verification

Confirm every new order with a one-time SMS code: filter out fake orders and mistyped numbers before the kitchen…

Upselling tools

Recommended add-ons, combos, and free-delivery nudges built into the ordering flow raise the average check witho…

More than 3 million orders

have already been ordered and delivered using the Dots Platform

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