Process Automation
Virtual assistants that do over half of human work. Autopilot mode. Automation that increases business efficiency.
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Features

Back office agent workplace for orders management

Call center features

VoIP integration

Live chat integration. Chat bots

Automatic calculation of delivery time

Automatic distribution of orders between operators

Automatic distribution of orders between locations

Automatic control of order status

Notifications about problems and delays

Informing customers about delays or changes in the order

Virtual assistants with auto calling mode

Integration with payment gateways

Automatic control of online payments

Integration with SMS gateway

Feedback management

More than 3 million orders
have already been ordered and delivered using the Dots Platform

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